Support women and families
affected by domestic and family violence
You Matter is committed to safeguarding the privacy of its staff, volunteers and clients. This policy outlines how we gather and disseminate personal information. Personal information is defined as information which directly or indirectly identifies a person.
This includes but is not exclusive to;
You Matter collects and administers a range of personal information for the purposes of association with us, as a volunteer, donator of goods or funds, as an employee, agency or recipient of You Matter services. You Matter respects the privacy needs of the recipients of our services, and are committed to protecting the privacy of personal information it collects, holds and administers.
You Matter recognises the essential right of individuals to have their information administered in ways which they would reasonably expect – protected on one hand, and made accessible to them on the other. These privacy values are reflected in and supported by our core values and philosophies.
You Matter is bound by laws which impose specific obligations when it comes to handling information. The organisation has adopted the following principles as minimum standards in relation to handling personal information:
You Matter will,
We will not share your data with another party, except where
Generally, we use the information we collect from you only in connection with providing our services.
Generally we collect your personal information from you directly. You Matter collects personal information in a number of ways including:
Sometimes it may be necessary for us to collect your personal information from a third party. For example, we may collect your personal information when you make a donation to us. This may also occur in the process of carrying out our activities, such as during the collection of hard goods, donations and the setting up of houses.
*PRIVACY DISCLAIMER* When services/items are being delivered to our recipients, Personal Information will only be disclosed to volunteers or delivery contractors when necessary to complete the associated activities. This is required for You Matter to perform our functions to the best of our capacity. Recipients agree to this disclaimer in signing up to receive items.
Maintaining the privacy of your information is of key to us as it helps foster confidence, goodwill and stronger relationships with you, our clients and recipients. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us at email@example.com with the subject noted as ‘Privacy’.